Having difficulty ordering online? Call our friendly team on 086 173 4333 or email info@dccreative.ie.


Listed below are some of the more frequently asked questions from our customers.

  1. How does PayPal help protect me when I shop online?
    When you pay with PayPal, your financial information isn’t shared with retailers. It is securely protected to minimize fraud and help safeguard your identity. PayPal also protect you if there’s a problem with your purchase.
  2. What are Your Opening Hours?
    We are open 9.00am - 5.00pm Monday to Friday.  We are an online business so don't have a physical shop to walk in.
  3. What does postage cost within Ireland?
    Shipping will be calculated when checking out. We use An Post for our shipping, face masks are posted in a hard backed envelope and are not tracked, larger items such as life size cutouts are tracked.  Once despatched please allow 3-5 working days for your item to arrive.  Please note that we can't do anything to speed up delivery with An Post, once we send it out it's in their hands!
  4. Do you deliver outside of Ireland?
    We deliver outside of Ireland, to Britain, across Europe and beyond. The cost of postage depends on the destination and weight of the product. This can be broken down into 5 key areas:
    • The United Kingdom delivery costs €15
    • Mainland Europe (e.g: Spain, France, Germany, Belgium etc) delivery costs €20
    • The Rest of Europe (e.g: Romania, Greece, Eastern Europe etc) delivery costs €25
    • The USA delivery costs €25
    • The Rest of the World delivery costs €25
  5. How long does delivery take?
    For delivery within Ireland please allow up to 3-4 days once item has been despatched, larger order may take 5+ days, if this is an issue please let us know and well do our best to get it done in time.. Once the item is mark shipped the item will be with you within 3-5 working days usually, sometimes quicker. If you require a more specific delivery time please contact us and tell us the item you require. For delivery outside of Ireland please allow up to 2 weeks for the order to be posted.
  6. How does collection work?  Products can be collected between the hours of 10am - 5.30pm Mon-Sat from Expert Hardware, Crumlin Village, Dublin 12.  Please reference your name and DC Creative when collecting.

If you have any questions please do not hesitate to email info@dccreative.ie.